All articles

Damaged or Defective itemsUpdated 9 days ago

We strive to create durable and quality products. Occasionally, some minor imperfections occur.

Please file a claim with our Returns Center.

If your order was placed on our Canadian store, please use our Canadian Returns Center.

Just be sure to choose ‘Defective’ as your return reason and provide photos. Please include photos of the Hang Tags as well. 

This policy lasts 30 days after the tracking status shows delivered. If 30 days have passed since your purchase was delivered, then we, unfortunately, cannot offer you a Store credit.


Was this article helpful?
Yes
No