Troll Co. Clothing

Thank you for your interest in our products. We understand how important it is for you to get your hands on your favorite items. Here's what you need to know:

- The exact restocking date for specific items is currently uncertain.
- Good news: We're receiving new stock daily!

To ensure you don't miss out, here’s a simple solution:

 1. Visit our website and select the item you're eyeing.
 2. Click on the "Notify Me when available" option.
 3. Receive an alert as soon as it's back in stock.

By following these steps, you'll be perfectly positioned to purchase your desired item promptly upon its return.

We appreciate your patience and are here to assist you every step of the way. Happy shopping!

When are you expecting a restock?

You can get the status of your order on our Tracking Portal. Please have your email address or mobile number used when you placed the order. ✨

 


Alternatively, when the order has been shipped an email confirmation will sent to your email address.

Where is my order?

To initiate a return or exchange, please visit our Returns Center and provide the necessary information needed to support your request. 

**Please note that some items may be a FINAL sale and are not eligible for an exchange or refund. All shipping costs are the responsibility of the customer. In addition please allow 3-5 business days for the return to be processed after being marked as delivered.

Requirements for an Exchange/Return/Refund:

• Items must be unwashed, unworn, and still have packaging and tags on (if applicable)
• All returns must be reported within 30 days from delivery date. Once the label has been received, you will have 7 days to ship the item(s) back, or your return will be canceled
• ALL garments are subject to inspection. We do NOT want your pet hair, last night’s dinner, or deodorant on any merchandise you send back to us.

We can exchange an item for anything of equal or lesser value (from any category) that is still shown as available on our website in your desired size.

Return Policy

We are unable to change an order’s details once it has been placed. Sorry for any inconvenience this causes!  Unfortunately, once the order is received, it begins processing immediately. 
Please click Troll Co. Clothing Returns if you would like to process a return for refund, exchange or store credit. Please be advised that you will need to provide your email address and order number.
Sadly, we can't change an address with the courier once the order is placed, however, it may be possible to update your delivery preferences with the courier by contacting them directly.

Edit My Order

It’s possible that

1) The tracking link was updated by the shipping carrier prematurely

2) Your package is hidden around your mailbox or building. Carriers have a tendency to leave packages in hidden places, for the safety of the goods, if they’re unable to deliver to you directly.

Please have a thorough look around and/or contact your local post office to try to locate your package.

Delivered Not Received

Your order has been received and we are working on getting it shipped out.

Our processing time before an order ships is 1-3 days, excluding weekends.

We will email you a confirmation once it ships and that will include tracking information as well.



Get more information

Returns

Where's My Order?

Shipping

Payment

Discount Codes

Subscriptions & More

Get support