Return/Exchange PolicyUpdated a day ago
Requirements for an Exchange/Return/Refund:
• Items must be unwashed, unworn, and still have packaging and tags on (if applicable)
• All returns must be reported within 30 days of purchase.
• ALL garments are subject to inspection.
•You can exchange items for the desired size only.
Once the item is received by our returns center, the return request will be processed.
Please allow 3-5 business days for the return to be processed after being marked as delivered
**Please note that some items may be a FINAL sale and will not be eligible for an exchange or refund.
To initiate a return or exchange, please visit our Returns Center and provide the necessary information needed to support your request.
For purchases made on our Canadian site, please use the Canadian Returns Center and provide the necessary information to support your request.
If you purchased a product in a store that carries Troll Co. apparel, you will have to follow that store's return/exchange policy. We will not accept returns online if you originally purchased it from a retailer.