SHIPPING AND DELIVERY
How Do I Track My Order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. You can also track your order at any time using our Tracking page
How Long Does Shipping Take?
Orders are typically processed and shipped within 24–48 business hours. During sales, holidays, and other peak periods, processing times may be longer. Once your order has shipped, delivery typically takes 7–10 business days. For international orders
I Have Not Received My Order
If no one was home at the time of delivery, the carrier will leave the package in a safe location.Be sure to check around your home and with neighbours/building management who may have collected the package for you.Also, please double-check the shipp
Do You Ship Internationally?
We do ship internationally. Some of the locations we ship to are:. There are a few locations we’re currently unable to ship to due to shipping restrictions or carrier limitations. Shipping costs and delivery times will be calculated at checkout based
Shipping to Canada
We do not ship to Canada from our U.S. website. If you are located in Canada, please visit our Canadian store at trollcoclothing.ca to place your order. We appreciate your support and look forward to serving our Canadian customers through our Canadia
What Happens if My Package Is Returned to Sender?
If your package is returned to us by the carrier due to an incorrect or incomplete address, a failed delivery attempt, or because it was unclaimed, please contact Customer Service once you see that it is being returned. Once the tracking has been mar